Cancellation Policy

At KOWF, all orders are made to order, meaning we begin production specifically for you as soon as your order is placed.

Can I cancel my order?

We do not accept cancellations once an order has been placed.
Please make sure to review your order details carefully — including product, size, color, and delivery information — before completing your purchase.

Why can’t I cancel my order?

Because we follow a made-to-order process, your piece is put into production right after your order is confirmed. This helps us reduce waste and keep our production sustainable, but it also means we cannot halt or reverse the process once it begins.

Important Notes

Thank you for your understanding and support for a slow, handcrafted production approach!
For any questions or concerns regarding these Terms & Conditions, please contact us at: